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Consent to Communications (TCPA Compliance)

By providing your contact information and affirmatively opting in, you agree to receive communications from Apex Lab Group.

Effective Date: January 1, 2026

 

1. EXPRESS WRITTEN CONSENT

You provide prior express written consent to receive:

  • Calls
  • SMS/MMS messages
  • Artificial or prerecorded voice messages

including via automated systems.

 

2. TYPES OF COMMUNICATIONS

These may include:

  • Order and case updates
  • Prescription fulfillment notifications
  • Account and service messages
  • Marketing and promotional content (where permitted)
 

3. HEALTHCARE VS. MARKETING

Some communications are service-related (non-marketing).
Marketing messages require applicable consent and may be opted out separately.

 

4. NOT A CONDITION OF PURCHASE

Consent is not required to purchase goods or services.

 

5. OPT-IN REQUIREMENT

Consent must be provided via:

  • An unchecked checkbox
  • Clear affirmative action
 

6. OPT-OUT

You may opt out at any time by:

  • Replying “STOP”
  • Contacting us directly
 

7. RECORD OF CONSENT

We may retain:

  • Timestamp
  • IP address
  • Consent language version as evidence of consent.
 

8. MESSAGE TERMS

  • Message frequency varies
  • Message/data rates may apply
 

9. CARRIER DISCLAIMER

Carriers are not responsible for delayed or undelivered messages.

 

10. AUTHORITY

You confirm you are authorized to consent for the number provided.