Consent to Communications (TCPA Compliance)
By providing your contact information and affirmatively opting in, you agree to receive communications from Apex Lab Group.
Effective Date: January 1, 2026
1. EXPRESS WRITTEN CONSENT
You provide prior express written consent to receive:
- Calls
- SMS/MMS messages
- Artificial or prerecorded voice messages
including via automated systems.
2. TYPES OF COMMUNICATIONS
These may include:
- Order and case updates
- Prescription fulfillment notifications
- Account and service messages
- Marketing and promotional content (where permitted)
3. HEALTHCARE VS. MARKETING
Some communications are service-related (non-marketing).
Marketing messages require applicable consent and may be opted out separately.
4. NOT A CONDITION OF PURCHASE
Consent is not required to purchase goods or services.
5. OPT-IN REQUIREMENT
Consent must be provided via:
- An unchecked checkbox
- Clear affirmative action
6. OPT-OUT
You may opt out at any time by:
- Replying “STOP”
- Contacting us directly
7. RECORD OF CONSENT
We may retain:
- Timestamp
- IP address
- Consent language version as evidence of consent.
8. MESSAGE TERMS
- Message frequency varies
- Message/data rates may apply
9. CARRIER DISCLAIMER
Carriers are not responsible for delayed or undelivered messages.
10. AUTHORITY
You confirm you are authorized to consent for the number provided.